Europe Hotel & Spa - Zermatt

ex. europe hotel and spa

Riedstrasse 18, Zermatt, Switzerland, 3920show map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  97 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

Use Badge
Overview

Featuring a tennis court, a beauty salon and a barber shop, the 4-star Europe Hotel And Spa offers 37 designer guestrooms. The hotel occupies 4 floors and was renovated in 2010.

Many Zermatt sights, including Sunnegga are about 20 minutes' walk from the property. The city center is 1 km away from the hotel.

Europe Hotel And Spa offers a fantastic view to its guests.

It will take 10 minutes' walk to get to the Zermatt ZBAG-lz cable car station. There is Lugano airport at a 90 km distance.

Rooms

This quiet hotel comprises of flat, design double room and double room with modern-style décor and such comforts as an in-room safe, satellite television, heating, a balcony and a personal computer as well as bright bathrooms. The guestrooms look out on the patio. Other comforts include a dishwasher, coffee/tea makers and a stove for self-catering.

Eat & Drink

Breakfast is served in the restaurant each morning. Guests will enjoy Italian meals at Pizzeria Roma, which is 50 meters from the property.

Services

The hotel offers allergy free rooms, a designated smoking place and a souvenir shop along with a meeting room and a photocopier for both business and leisure guests.

Relax

On-site spa facilities include a wellness center, a Jacuzzi and a sauna. Turkish steam bath and massage are also available. Snow skiing, hiking and horse riding are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2010.  Number of floors:   4.  Number of rooms:   37.

+ More- Less
Facilities
Wi-Fi
Parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid airport shuttle

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Turkish bath

Spa & wellness centre

Sports & Fitness

  • Ski school
  • Hiking
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Driving range

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Fine dining
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Mountain view

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
+ More- Less
Good to know
Check-infrom 15:00-22:00FREECheck-out07:00-12:00FREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • Restaurants
  • City landmarks
Mountaineers' cemeteryMountaineers' cemetery700 ft
Matterhorn glacier paradiseMatterhorn glacier paradise2000 ft
Zermatt - FuriZermatt - Furi2000 ft
Matterhorn ExpressMatterhorn Express2000 ft
Zermatt railway stationZermatt railway station2300 ft
Matterhorn MuseumMatterhorn Museum1000 ft
Matterhorn Golf clubMatterhorn Golf club2000 ft
Ski Lift Zermatt - FuriSki Lift Zermatt - Furi2000 ft
Mountaineers' CemeteryMountaineers' Cemetery900 ftKirchstrasse (behind the church)
Matterhorn Museum - ZermatlantisMatterhorn Museum - Zermatlantis1100 ftKirchplatz
HinterdorfstrasseHinterdorfstrasse1200 ftHinterdorfstrasse 25
Stoked Swiss Ski and Snowboard SchoolStoked Swiss Ski and Snowboard School1300 ftBahnhofstrasse 72, Zermatt
Chocolaterie LaderachChocolaterie Laderach1500 ftBahnhofstrasse
The MatterhornThe Matterhorn1900 ft ZermattSwitzerland
+ More- Less
Stockhorn GrillStockhorn Grill200 ftRiedstr. 11
Pizzeria RomaPizzeria Roma100 ftRiedstrasse 20
Restaurant SchaferstubliRestaurant Schaferstubli400 ftRomantik Hotel Julen,
Restaurant Romantik Hotel JulenRestaurant Romantik Hotel Julen300 ftRiedstrasse 2
AvenaAvena300 ftSteinmatte
+ More- Less
Furi - RiffelbergFuri - Riffelberg1.4 mi
Furi - Trockener StegFuri - Trockener Steg1.4 mi
Riffelberg - GifthittliRiffelberg - Gifthittli1.6 mi
SchwarzseeSchwarzsee2.6 mi
Gorner RidgeGorner Ridge2.9 mi
PolluxPollux2300 ft ZermattSwitzerland
HohbalmenHohbalmen2300 ft
SunneggaSunnegga1.0 mi
Zermatt-Matterhorn Ski ResortZermatt-Matterhorn Ski Resort2.1 mi ZermattSwitzerland
Mt. GornergratMt. Gornergrat2.9 mi Switzerland
+ More- Less
Getting around
Airports
Sion (SIR)24.6 mi
Lugano (LUG)55.7 mi
Train
Zermatt railway station2700 ft
+ More- Less
Reviews
9.2
SuperbBased on  97  reviews

Rating by category:

9.7
Location
9.3
Rooms
9.2
Service
  • 9.6
    Exclusive

    The friendly staff and owner always helpfull. Breakfast was great. We did eat in the hotel one evening having a very good five course meal. Room very clean. Dinning and bar area very clean

    Had to share the room with my daughter :-)

  • 10.0
    Exclusive

    Friendly staff, very good food, clean room, spy area, hotel location

  • 8.2
    Fabulous

    friendly hotel staff, new and nice wellness area (open 16:00 to 20:00 - bad weather earlier opening), good breakfast buffet (you can squeeze your own fresh orange juice and prepare your eggs to your liking) in the afternoon free tea is available - our room was in the new part of the hotel - interesting design of the room

  • 9.2
    Superb

    7月にオープンしたばかりの新館は設備は大変素晴らしいが景色があまりよくないので(マッターホルンが建物と建物の間から見える程度)本館の部屋に移らせてもらいました。そのようなリクエストにも快く対応してくれ、また他にもアクシデントがあったのですが、とても親切に助けてくれました。部屋は古いですが清潔で快適です。

  • 10.0
    Exclusive

    Denise and myself strongly recommend this hotel for several reaons: Spacious rooms, excelent breakfast, the dinner is really the best of the hotel (very good 5 course dinner), nice new spa facility, great location in center of Zermatt.We stayed in the old part of the hotel: very nice. The new part is even better and very modern. We really enjoyed the good service and personal preocupation of the owners. We for sure will return to Europe hotel. Denise and Roy from Chile

  • 7.4
    Very good

    Breakfast, View on Matterhorn, Silence while close to citycentre, balcony, free wifi, free & friendly electro shuttle to railwaystation, welcome fruit & drink, general good quality

  • 10.0
    Exclusive

    We had a magnifcent stay at the Europe Hotel and Spa! We were delighted to have a room (upgraded by the front desk upon arrival) that had a stunning view of the Matterhorn. The hotel decor and design was very unique - you won't see another like it, the staff simply excellent, the room was superb, and the food was of the highest quality (imagination, presentation, and taste). Also, don't forget to use the spa facilities - out of this world. Also, we highly recommend you spend some time getting to know the owners - Rudi and Marianne - as they are truly delightful people. I highly encourage anyone who is planning to spend some time in Zermatt to consider the Europe Hotel and Spa - you will not be disappointed.

  • 10.0
    Exclusive

    This was the best hotel I stayed in during my 5 weeks travelling in Switzerland, Avignon and London. From the moment I booked a room I found the staff to be wonderful. I initially booked a single room but put a note with the booking that I'd prefer a quiet room and would love a view of the Matterhorn. They emailed me immediately to tell me that the single rooms could possibly have noise from people going to and from the restaurant on the same floor, and that they didn't have balconies or mountain views. But they were willing to offer me a double room for single use at a substantial discount, with a balcony and view of the Matterhorn. I agreed to this, and was so glad when I arrived. The room was beautiful, and the view was stupendous. It was quiet and clean and spacious, and the toiletries and other items provided like bathrobes and slippers (and a cute cake of soap in the shape of a sheep!) were really first class. The food in the restaurant was wonderful and the staff were friendly and helpful in person as well as by email! They provide a free pick-up and drop-off to the train station on request too. This is a really lovely hotel and I highly recommend it. I will return!!

  • 9.6
    Exclusive

    The hotel was amazing. I can't compare it to other places in Zermatt, since this was my only experience, but compared to other cities on our vacation the hotel was magnificent. Large rooms, well-appointed, great spa facilities, wonderful breakfast and dinner on the grounds (definitely get the dinner at least one night), friendly staff, this hotel has it all. And the price was very competitive.

  • 8.2
    Fabulous

    The hotel has a nice style and atmosphere. Attractive bar area and lounge to have a drink and surf the Internet with free Wifi. Room was decent with a good size safe.

    The breakfast was decent but pretty standard (no better than in some budget hotels). The bed was also ok but not great, little to soggy for my taste.

  • 10.0
    Exclusive

    Absolutely fantastic! If I could give a score higher than 10, I definitely would. Everything was excellent. The room was very nice and recently remodeled. The view from the balcony of the Matterhorn was postcard picture perfect. All of the staff members were very friendly and very helpful. I would highly recommend dinner at the restaurant as well. The five course meal was fabulous and definitely five star. I’ve stayed in hotels all over the world in every range from hostels to five star mega-resorts, and my stay at the Europe Hotel & Spa was honestly the nicest holistic hotel experience I have had. I would highly recommend a stay, and I hope to have a chance to return in the future.

  • 8.8
    Superb

    The room was nice with balcony overlooking the matterhorn. It is well positioned in the middle of all the ski lifts from the town (although they are approx 10mins walk away). The people were very friendly and helpful, bar was nice. Breakfast was great. Room was clean and big enough with free wifi and tv with lots of channels. Zermatt itself is a lovely village. Really pretty, nice shops and great restaurants. We didnt have meals in the hotel although they looked good value but the restaurants next door - the Italian Pizza Roma and the one opposite (Stockhorn?) were great. The spa area was nice. The pool is a large jacuzzi which is ideal. There were saunas, steam and relaxation rooms too.

    There wasnt a gym. The pillows were not the best.

  • 10.0
    Exclusive

    Our stay in Europe Hotel &Spa can best be described as a magical experience. When we arrived at Zermatt train station we walked to the info point in the square where you can call a free taxi to the hotel. Rooms are beautiful and spacious, free wifi is very fast, big lcd screens with a multitude of channels - spa area fantastic with jacuzzi/swim pool, saunas, steam room and ice cold shower room. The owner and staff were extremely attentive and friendly. 5 course diner of extremely high standard - half board costs 35f per person as opposed to 62f if you pay at the hotel. The breakfast is also amazing with an extremely wide variety. Fresh bread was assortment of jams, honeys, salmon, makarel, eggs cooked to your taste..... I will try to return to Zermatt soon as the scenery is absolutely breaathtaking and if I do so will no doubt stay in Europe Hotel & Spa.

  • 10.0
    Exclusive

    Every small detail thought of to provide a comfortable stay for guests.

  • 9.6
    Exclusive

    The location of the hotel is perfect - 3 mins. walking distance to the free ski bus that takes you to the lifts ( one bus stop away from the lift to the glacier), one block away from the liveliest bar in town - where bartenders, often dressed up as Superman or Swiss Cheese danced and sang as they served us our frozen margaritas, which we drank sitting on the stone wall across the street, still in our ski clothes and boots, as were most of its customers. The hotel restaurant serves phenomenal food at a reasonable price, which especially stands out in Zermatt, where on two occasions we spent over $150 on a lousy pizza/pasta/wine dinner for two. Unless you have time to search for cuisine food in Zermatt, this hotel is a very safe bet for dinner. The owners of the hotel are always around, relaxed, friendly, and helpful, which is uncommon for most European hotels that we've been to.

    Unless you have bathroom exhibitionist tendencies, the lack of privacy in this area may be uncomfortable. The bathtub is out in the open and the shower and toilet space is separated by a partially frosted wall, where you can still glance out at the room, and the room dweller can glance back at you while you're doing your shower/toilet business. (this arrangement may only apply to the new section of the building.)

+ More- Less
Highlights
9
SuperbBased on  97 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

Use Badge
Good to know
Check-infrom 15:00-22:00FREECheck-out07:00-12:00FREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sion (SIR)24.6 mi
Lugano (LUG)55.7 mi
Train
Zermatt railway station2700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby